Effective Date: 08/07/2016
Last Updated: 20/12/2025

Introduction

Welcome to Trivandrum Motors
We respect your privacy and are committed to protecting the personal data you share with us. This
Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit
or interact with our website: trivandrummotors.com (the “Site”).
By using or accessing the Site, you consent to the practices described in this policy.

Information we collect

We may collect the following types of information when you use the Site:
Personal Information: This may include information you provide voluntarily — for example: name, email
address, phone number, postal address — when you contact us, send inquiries, request services, or fill
any forms on the Site (e.g. contact form, enquiry form, service booking, etc.).
Usage Data / Technical Data: We may also automatically collect information about your visit to our Site.
This can include your IP address, browser type and version, device type, operating system, pages visited,
time and date of visit, referring URL, and other similar analytics information.
Cookies and Tracking Technologies: We may use cookies (or similar tracking technologies) to collect and
store certain information, including for analytics, improving the Site’s functionality and user experience,
and understanding how users interact with the Site.

How we use the collected information

We use your information for the following purposes:
To respond to your enquiries, requests, or communications (e.g. contact forms, quotes, service
requests).
To provide, operate, and maintain the Site.
To improve, customise, and optimise the Site — including analysing how visitors use the Site, which
pages are most frequently visited, and for analytics.
To communicate with you, if you have opted in (for example via email or phone) about updates, services,
or information related to Trivandrum Motors.
To detect, prevent and address technical issues, fraud, misuse, security issues, or other harmful or
unlawful activity on the Site.

Data sharing and disclosure

We will not share or sell your personal information to third parties except in the following circumstances:
To service providers or vendors who help us operate the Site (e.g. hosting providers, analytics service,
email service) — they will only have access to information required to perform their functions.
When required by law or regulation, or to comply with a valid legal request (e.g. government or court
orders).
If needed to protect the rights, safety or property of Trivandrum Motors, our users, or third parties.
With your explicit consent.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in
this policy or as required by applicable laws.
For example, if you contact us via a form or request a quote or service, we may retain your data for a
certain period (e.g. until the request is resolved, or for a reasonable time afterwards for record-keeping).
If we use cookies or analytics tools, some non-personal usage data may be retained longer (in aggregate,
anonymized form) for improving our Site.

Cookies and tracking technologies

We may use cookies and similar technologies to collect data about your browsing behaviour, device,
sessions, and preferences. Cookies help us enhance user experience, remember user preferences,
compile usage statistics, and customise the Site’s content.
You can manage or disable cookies via your browser settings — though note that disabling some cookies
may affect the Site’s functionality or your user experience.

Your Rights (Access, Correction, Deletion)

If you have provided us with personal information (e.g. via a contact form), you have the right to:
Request access to the information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data (to the extent permitted by law and our business obligations).
To make any such request, please contact us at: [ info@trivandrummotors.com/ 0471-6660777]

Security

We take reasonable technical and organizational measures to protect your personal information from
unauthorized access, disclosure, alteration or destruction.
However, please note that no method of transmission over the Internet or electronic storage is 100%
secure. While we strive to protect your personal data, we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the
revised Policy on the Site, with the “Last Updated” date revised.
We encourage you to review this Privacy Policy periodically. Your continued use of the Site after changes
constitute acceptance of the updated Policy.

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights
(access/correction/deletion), please contact us at:
info@trivandrummotors.com
NH Bypass, Near Karikakkom Temple, Opp IOC Petrol Pump, Venpalavattom, Anayara P.O, Timber IOC
Petrol Pump, Thiruvananthapuram, Kerala – 695029
Phone : 0471-6660777